Why am I getting an internal server error when I try to log in?

If you see this error message when you're trying to log in:

It means you're probably accessing our login page from a saved or bookmarked URL with "auth" in it, eg: https://auth.storyboxhub.com/login. When you're logging in, you will see this address in the URL bar, but if you go there directly then try to log in in it won't work because currently it requires a redirect from the previous page to be successful.

Instead, please access our login page by clicking the LOG IN button at the top of our website, or you can bookmark this address: https://storyboxhub.com.au/login

If you are a public library or an organisation using SSO, please contact our support team for a direct login link specific to your organisation.