Story Box Library
is now coming to you via
StoryBox Hub
redirecting you...

Brief downtime may occur between 6-6:30pm AEST Tuesday 13th May as we work on performance enhancements

Join us for National Simultaneous Storytime on May 21! Register here!

Log In
Search Site
Back to FAQs Back to FAQs

SSO for Department of Education NSW schools

If you are a Department of Education NSW school with an active School subscription, Single Sign-On (SSO) has most likely already be enabled for your account.

Benefits of SSO

  • Staff and students can log in with their usual school username and password - they won't need to remember an additional login for StoryBox Hub.
  • Account Holders will get access to additional statistics.
  • Users that log in via SSO will have control of their own personal playlists.
  • Users that log in via SSO will have control of their own preferences for whether captions appear on by default and whether playlists loop by default.
  • We can provide a direct link to your organisation's StoryBox Hub SSO login page.

Check if SSO is already enabled

  1. If you're already logged in to StoryBox Hub, log out.
  2. Navigate to the SSO login page on our website (LOG IN > SSO).
  3. If you see your school's name in the dropdown box, SSO is enabled. You can contact our support team to request the direct link for your school's SSO login page for distribution to staff and families for bookmarking.

If SSO is not enabled

Please contact our support team with the name of your school and we can set you up.

Notes

  • All DOE NSW schools with active StoryBox Hub subscriptions can also set up our Oliver V5 integration.
  • SSO is not currently available in our iOS or Android apps but this will be addressed in a future update.
  • Viewer username and password can be used as a workaround to access your organisation's subscription via our iOS and Android apps in the meantime.
  • Viewer username and password combinations will continue to work for schools that have enabled SSO, but in the future when more account individuality is introduced this may be discontinued. Note that if a person logs in with your Viewer username and password they won't have access to any playlists they may have created when logged in via SSO.
  • If your school has a Premium subscription uses our LTI integration for StoryBox access via your Learning Management System, it is recommended that you conduct all access through your LMS rather than using the SSO login page. This is because both LTI and SSO create staff/student accounts under your main account, but our system currently can't sync an LTI-generated sub account with an SSO-generated sub account. This means if you have both set up and a student accesses StoryBox Hub via your LMS integration, and then later by SSO, they will end up with two separate accounts which could cause some confusion.